frequently asked questions?

 

+ What are your turnaround times?

We usually have a fast turnaround time, which is roughly 2 weeks. However, this is dependent on the complexity of the design, how many garments are needed and if the garments are in stock. For all custom manufactured orders, please allow for 4-5 weeks.

+ Do you ship or deliver?

Yes! We can ship your order if you are outside of Canberra. Delivery fees are dependent on the size of your order. Standard delivery within Canberra will be $15.

+ how do you start an order?

Come and visit our team in store or email through your request. When enquiring, please be as detailed as possible with what is required. A staff member will get back to you within 1 business day.

+ when are you open?

Mon - Fri 9am -5pm

Sat - Sun closed

public holidays closed

+ do you guys do rush orders?

This is depended on our stock and the complexity of your design. We will do our best to accommodate for rush orders but it will incur a fee. If you need an order completed ASAP, please let a staff member know and we will give you an indication of when it will be ready.

+ what is the difference between screen printing and heat transfer vinyl?

Screen Printing is an ink based print that is printed onto screens and then pressed onto garments. This method requires a fee for setup, per colour and per design and is more cost effective with high run orders. Heat Transfer Vinyl is plastic film that is contoured cut to the artwork. The vinyl is then pressed down onto garments at high heat. This method is most cost effective for low runs as there are no set up fees.

+ do you do small runs?

Yes! We have no minimum quantities. If you need a single t-shirt printed for a special occasion, we can help you!